If you have a complaint about Eildon Housing Association Ltd, including any activities carried out under Eildon Housing or Eildon Care and Support Services these should be made in accordance with our official Complaints Procedure which is available by clicking on downloads or the complaints button.
The same procedure for complaints has also been adopted by our subsidiary organisations, Eildon Tweed Valley Housing Association Ltd and Eildon Enterprise Ltd.
For complaints about any activity carried out by these organisations contact the Chief Executive at the Group’s Head Office in Melrose.