Here at Eildon we consistently try to improve our services, one way in which we have tried to do this is our 03000 200 217 number. When you dial this number you will be given 2 options, these will help connect you more efficiently.
The options you will hear are:
Press 1 for Repairs
Choose this option if you need to report a new repair, or discuss an ongoing repair to your property
Press 2 for any Housing Enquires
Choose this option for other matters relating to your home, such as:
- Paying your rent
- Updating your details
- Housing applications and allocations
- Current rent balance
- Alterations and improvements to your home
- Housing benefit
- Grounds maintenance
- Service charges
On occasions our lines may be busy and you will hear a voicemail message, if this happens please leave a voicemail clearly stating your name, address, phone number and what your query is. Our next available team member will return your call as soon as possible.