Eildon Logo ""
SERVICES FOR TENANTS
Our staff who Provide the Services
 
 
 Back to Services for Tenants
Welcome to Eildon Housing pictures of eildon tenants, houses and staff.
"" Contents of Web Site
"" Our Houses
"" Applying for a House
"" Services for Tenants

""
Services for Owners and Sharing Owners
"" How to Contact Eildon
"" Downloads
"" Back to Home Page
 
 

""


Eildon Housing employs a wide range of skilled staff to provide tenants with a high quality housing and maintenance service. This section explains who our staff are, what they do and where they are located.


Our Housing Services Team
Eildon Housing provides a Comprehensive Housing Service for its Tenants from our two Area Offices located in Galashiels and Peebles.

Both our Area Offices provide excellent facilities for staff and visitors, who are encouraged to call during office hours or, if they prefer, make an appointment for a confidential discussion in our Interview Room. The offices are accessible for wheelchair users and we do not close over lunchtime or on Statutory Holidays other than Christmas and New Year.

Hours of Opening for both offices are:
Monday, Tuesday, Thursday 8.45am to 5.00pm
Wednesday (to allow for staff training) 9.45am to 5.00pm
Friday 8.45am to 4.00pm

 

Image of staff

  Galashiels Office Staff
  125 High Street, Galashiels - Tel: 01896 755700 ""
Name Job Title
Eileen Shand Director of Housing and Care Services
Hilary Scott Housing Manager
Ed Daily Housing Officer
James Walker Housing Officer
Alva Walker Pheely Housing Officer
Laura Ballantyne Housing Assistant
Elspeth Dickson Housing Assistant
Karen McDade Housing Assistant
Ann Gibson Administrative Assistant
Jan Brown Rent Accounting Assistant
Janice Blenkinsopp Welfare Benefits Officer
Carol Robertson Welfare Benefits Assistant
Heidi Davie Maintenance Assistant
Andrew Secretan Community Care Manager
Pamela Martyn Tenant Participation Officer
Sally Spence Administrator (Housing and Care Services)
 
Image of staff
  Peebles Office Staff
  9A Bridgegate, Peebles EH45 8RZ - Tel: 01721 729500 ""
Name Job Title
Alison Riley Senior Housing Officer
Lynda McPherson Housing Officer
Sagaran Naicker Housing Officer
Fiona Crittell Housing Assistant
Jane Lord Housing Assistant
 

Our Maintenance Services Team
Each year around 5000 requests for maintenance orders are dealt with by our maintenance team based in our Galashiels and Melrose Offices.

Eildon Housing's team are responsible for all aspects of our maintenance responsibility including day to day repairs requested by tenants, cyclical maintenance work to all houses, including painterwork and heating appliances checks, and long term component replacement programmes when properties require to be modernised every 20 years.

All maintenance requests by tenants are made initially to our Galashiels Office and forwarded to our Maintenance Inspection team based in our Melrose Office. They are responsible for ensuring all work complies with our rigorous specifications and completed on time and on budget.

The Maintenance Section also provides information on our housing database and organises our cyclical maintenance work in accordance with our Programme.

  Our Maintenance Team
Name Job Title
Crawford Cassidy Property Manager
David Hastie Maintenance Officer
Robin Chisholm Maintenance Officer
Ronnie Cockburn Maintenance Officer
Colin Playfair Maintenance Officer
Heidi Davie Maintenance Assistant
 

More information on our Maintenance and Repair Service for tenants is provided in the Tenants Handbook issued to each tenant.

 

 

Eildon Housing Association Ltd
Eildon Tweed Valley H. A. Ltd
Eildon Enterprise Ltd
The Eildon Trust

  Registered Office:
Eildon House, Dingleton Road, Melrose, Scottish Borders, Scotland. TD6 9QY.
Tel: 01896 822 121     Email: enquiries@eildon.org.uk
Eildon's web site is speech enabled with Browsealoud. Download the free software by clicking the logo.