Aims of the service
Riverside House is a Sheltered Housing Development that provides accessible housing with additional features and support to enable older people to live independently and enjoy a good quality of life in the community. It offers a warm, friendly atmosphere and a safe, secure setting suitable for older people. During the day staff provide general support, help with housing issues and assistance in an emergency.

What facilities and services are available?
There are 33 self contained flats on three floors with a lift provided. All flats have gas central heating.

•	4 single person flats
•	28 one bedroom two person flats
•	1 two bedroom three person flat

The following services are provided:

•	The non-resident co-ordinator leads a small staff team providing support during the day
•	BorderCare 24 hour community alarm
•	Entryphone system
•	Communal lounge
•	Communal dining room
•	Communal laundry
•	Shower room with bathing aids
•	Overnight guest room with en-suite facilities
•	Maintenance and cleaning of communal areas
•	External window cleaning
•	Grounds maintenance
•	Tenants have the option, for an additional charge, to take a mid-day meal in the communal dining room if they wish. Special diets can be catered for.

These services/facilities (other than meals and use of the guest room) are provided within the overall rent and service charges.

Eildon Care and Support does not offer nursing or personal care to tenants at Riverside House. Where care is needed, staff will help tenants to access this through the Health Service or Social Work.

Who can apply?
Older people who would benefit from this type of housing and support can apply. Applications should be made on Eildon Housing’s Application Form. Allocations will be made in line with Eildon Housing’s Allocation Policy.

What is it likely to cost?
Tenants pay rent and service charges to Eildon for their accommodation and related services. Eildon Housing's rental policy aims to keep the rent and service charges affordable.

Approximate inclusive charges for rent and services from April 2008

Single person, one bedroom	£59 per week
Two person, one bedroom	£65 per week
Three person two bedroom	£71 per week

The housing support service provided by staff at the development and the Bordercare alarm service are funded by Scottish Borders Council. Tenants may have to pay a Supporting People charge (up to £24.35 per week from April 2008), depending on financial circumstances.

All tenants are responsible for their own electricity and Council Tax Charges.

Individuals may be entitled to Housing Benefit, Income Support and other benefits. Our Welfare Benefits Officer will be happy to help if you are concerned about being able to afford the charges.

We welcome and encourage prospective tenants to visit the property and meet the staff and other tenants.

For more information on how to contact Eildon, please click here.