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Aims of the service
The Tenancy Support Service, which was established in 1993,
aims to help tenants establish and maintain successful tenancies.
Tenants decide, with a Tenancy Support Worker, what support they
need to cope with the demands of managing their own home.
What facilities and services are available?
On average around 75 people, who live in ordinary housing throughout
the Scottish Borders, are supported by the Tenancy Support Service
at any time. Each individual has a dedicated Support Worker who
can help with various issues including:
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Advice
and help to set up home
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Budgeting and
money management
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Information and
advice on DWP Benefits, Housing Benefit and Council Tax
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Help to complete
forms
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Advice on aids
and adaptation to the home
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Assistance to
report repairs
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Advice on maintaining
the property
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Understanding
the conditions and responsibilities of the tenancy agreement
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Help to arrange
additional support if necessary |
The service also offers people helps to prepare for taking on a
tenancy for the first time.
Tenants who use this service have
a written agreement, which is reviewed regularly and adapted to
meet changes in circumstances or needs.
Who can apply?
The service is for people who need help to sustain a tenancy and who are willing to co-operate with the service. Anyone who is an Eildon tenant or who is applying for an Eildon tenancy, and feels the service may be of benefit, can apply. The service may also be provided for people who are not Eildon tenants in certain circumstances.
What is it likely to cost?
The service is funded by Supporting People grant from Scottish Borders Council. Any charge would depend on individual circumstances and the level of support being provided. For many tenants there will be no charge.
How to obtain more information
For more information contact any member of the Tenancy Support
team at our Galashiels Office.
Galashiels Office
125 High Street, Galashiels TD1 1RZ
Tel 01896 755700
E-mail: careandsupport@eildon.org.uk
For more information on how to contact Eildon, please click here.
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