If you are an Eildon tenant there is a good chance you will have met or spoken to a member of our Property Management Team.
The team consists of Michael Patterson, Property Manager, Heather Rankine, Asset Co-ordinator, Karen Chalmers, Property Officer, Colin Cairney, Compliance Officer, Colin Playfair, Davie Forster and Robin Chisholm our three Maintenance Officers. The roles vary within the property team but essentially, we are responsible for all aspects of repairs, upgrades and general maintenance to the Eildon properties and surrounding land. We are supported by the Housing Assistants who are the initial point of contact for repairs, maintenance and heating enquiries.
The services we look after are the Gas Servicing and Repairs Contract, General Maintenance and Repairs Contract, Grounds Maintenance Contract, Annual External Decorating Contract, Roof Maintenance and the general housing upgrade contracts. Our team work closely with the contractors who provide the services to ensure the services we get are what are expect, and we monitor their performance against the satisfaction data we receive. We work with other local landlords to look at joint contracts to get best value for our tenants.
We are always looking to improve the way we deliver our services, so if you want to tell us anything – or to hear more about what we do, please email us at email@example.com