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Monthly Archives: April 2020

Community Food Distribution Hub open now in Galashiels

As part of the wider community efforts to support people who may be struggling at this time, Eildon Housing Association and Scottish Borders Council have linked up with the homelessness charity Cyrenians (who act as the FareShare franchise for Central and South East Scotland) to collectively help get more much needed food down to the Foodbanks/FareShare partners in the Scottish Borders. The new distribution… Continue Reading

COVID-19 FAQs

SERVICES What is happening with stair cleaning? At this time our routine stair cleaning service has been suspended pending further guidance from the government on essential work during the corona virus lockdown. However, the contractor will respond to our requests to address specific issues that are reported within stairs as they arise. The intention is… Continue Reading

Important Gas Safety Checks Information During COVID-19

  One of our key priorities is to make sure your home is safe and we have a statutory obligation to service any gas appliances on an annual basis, where it is safe to do so. We will continue to work with our specialist contractors Dalex to make sure any gas services which are due… Continue Reading

Universal Credit phone calls from the Department of Work and Pensions

If you are contacted by the Department for Work and Pensions (DWP) the number may appear as an 0800 number, ‘private’ or ‘number withheld’. DWP are working around the clock to cope with the unprecedented volume of new applications for Universal Credit. You should maintain contact with them via your online journal and if they do need to… Continue Reading

Spring Connect 2020 now available

Our latest edition of Connect is now available through the following link: Spring Connect 2020 This edition of Connect was largely completed prior to the Covid-19 issues escalating to the current position. We have taken the decision to issue a shortened Connect this time and to only publish this through social media and our website.… Continue Reading

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