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Allocations Policy Consultation Report

We have revised our Allocation Policy following extensive consultation with our customers and other stakeholders. We’ve made a number of significant changes to the policy, mainly to meet legislative and regulatory requirements, but also to improve our service. These changes include:

  • A new Platinum Priority Group for applicants in greatest housing need – these applicants will no longer need to bid through homehunt, and instead will be offered properties based on their assessed housing need
  • New priority groups to support Eildon tenants with no other housing need to transfer to another Eildon property, and for people who wish to move to secure work or take up a course at Borders College of Heriot Watt University
  • Limiting bids on Homehunt to no more than 5 per customer per week

You can find our new Allocation Policy HERE  Check out properties currently available to rent HERE

Thank you to all customers and colleagues who provided views and feedback during the review – you can read the full consultation report HERE (link to attached doc)

 

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