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Cookies and Privacy Policy

To offer you, the user, the best online experience, we need to use selected cookies. These ensure we can offer you a more superior and personalised service without compromising your browsing experience. We use Cookies to help us understand our visitors and the content they are viewing, thereby enabling us to ensure we tailor our website to meet all your needs.

How cookies work
Cookies are very small files that are placed on your computer. Our site does not store any information that would, on its own, allow us to identify individual users without their permission. Any cookies that may be used by our site are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. Cookies are not harmful in any way.

How to remove or disable cookies
If you do not wish to accept cookies on to your machine, you can disable them by adjusting the settings in your browser. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers “help” facility. Deleting our cookies or disabling future cookies won’t stop our website from working, but it may reduce your user experience.

How we use cookies

Google Analytics
We use Google Analytics (a service offered to websites all around the web by Google) to count visitors to our website. Google Analytics can also tell us things such as which pages are looked at the most and how long people stay on those pages, so that we can make sure our website is performing well and giving visitors the information they need.

The best up-to-date source of information about the cookies Google Analytics uses is on Google’s website.

Google have recently released a browser add-on which allows you to block any information from being sent to Google Analytics (opt-out). You can read more about this add-on and install it at the Google Analytics Opt-out Browser Add-on  page. Currently supports Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera web browsers.

Social Media icons such as Twitter, Facebook etc
You may see social media icons around the website, so if you use that service you can click the icon to share any content you’re looking at. These cookies may vary depending on whether you’re logged into any of these social media websites at the time of visiting our site. Any information gathered from these cookies is gathered by these third parties, not us, and they may at any time change the information they collect. You can read any of these Social Media companies privacy policies by going to their websites.

Browsealoud
This website uses Browsealoud, an accessibility and reading support add-on that helps you to read the content. To learn more about Browsealoud, visit www.texthelp.com
Browsealoud stores some data in the Local Storage in your browser, to enable the add-on to work correctly and remember your preferences. Examples of preferences include colour choices, translation language choices, or screen mask configuration. Look at the Browsealoud user settings panel to see all the different types of information.
Browsealoud also stores the toolbar state. This ensures that when you enable an icon, it will remain enabled when you return to the website, or navigate to another page.
Browsealoud does not transmit any of this information to Texthelp servers.
Browsealoud also continues to use anonymised Google Analytics to collect general usage statistics to help us improve Browsealoud in future releases. This usage is considered to be a Tracking Cookie under EU Cookie Law, and it is important that users are able to opt out of this.
IP Anonymisation is used to ensure that both Google and Texthelp cannot identify individual users. Browsealoud does not log any personally identifiable information in these Analytics.

What Cookies do we use?
Below is a list of all the cookies we use on our website.

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number and info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

Privacy

Who we are
In this privacy policy references to “we”, “us”, “our” are to Eildon Housing Association. References to “our Website” or “the Website” are to www.eildon.org.uk

What information we collect and how
The information we collect via the Website may include.

  • Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  • Your preferences and use of email updates, recorded by emails we send you.
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 2018 and other applicable laws. The details we collect will be used:

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights
You have the right to request a copy of any information that we currently hold about you. Please contact:

InfoRequests@Eildon.org.uk
Eildon Housing Association
Ettrick Mill
Dunsdale Road
Selkirk
TD7 5EB

Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Eildon Housing Associations data protection documents can be found online:

copyright © 2021 Eildon Group
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