My Eildon Customer Portal

My Eildon Online Customer Portal

Book it, pay it, request it, check it, sort it – get things done quicker with My Eildon

My Eildon is our secure online customer portal. It’s available 24/7 and is an easy and convenient way of managing everyday tenancy issues from requesting a repair, to making a payment or getting in touch with us.

Click here to register or log in to My Eildon

All you need to register and activate your account is your tenancy number, which we will send you.

Once registered you can do so much;

  • Request a non-emergency repair for your home, garage or communal area.
  • Check on the progress of current repairs orders
  • Check when your annual gas safety check is due
  • View and update your personal details
  • Get in touch – by sending us an enquiry
  • Make a payment – My Eildon is secure and is our main online channel for payments
  • Request money advice and general support with your account
  • Generate your own rent statement
  • View your rent transactions and check your balance
  • Make a repayment agreement
  • Request a Direct Debit payment arrangement
  • Give us Notice
  • Request an exchange or permission
  • Report incidents of anti-social behaviour
  • Let us know about graffiti and fly tipping in communal areas
  • Get involved
  • Report a complaints, leave us a comment or compliment


Watch this short video which shows you how to register and activate your account .

For more information please read our step by step My Eildon user guide

Give it a go and see what benefits it brings.



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