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Eildon supports Scottish Apprenticeship Week

At Eildon we are proud supporters of Scottish Apprenticeship Week (5 – 9 March 2018) and are committed to the recruitment of young persons in the Borders through apprenticeships. We currently have five apprentices employed at Eildon; one is a Trainee Finance Assistant who is working towards an AAT accounting qualification and four are Support… Continue Reading

Adverse weather update – office to re-open Monday 5 March

We are pleased to see that the weather forecast is improving and anticipate our Weaving Shed office will re-open on Monday 5 March at 8.45am. Whilst improving, the weather conditions are still proving challenging for our maintenance contractors and we continue to prioritise emergency repairs. If you need to report an Emergency Repair please phone… Continue Reading

Children from First Nursery visit Dovecot Court

Monday afternoons at 2 o’clock are proving to be a special time for the 3 and 4-year old children at First Nursery in Peebles. Their routine for the last few months has been to don their hats and coats, and head across with their teachers in a crocodile formation to visit Dovecot Court, our Extra… Continue Reading

Meet Our Riverside House Team

Our team at Riverside House provides housing and additional support for individuals of varying ages but predominately older adults. We do this to a high standard in accordance to individual’s assessed needs. We provide a warm, friendly and flexible approach within a secure environment. We encourage and maintain independence where possible to the tenants of… Continue Reading

Minister for Local Government & Housing Supports Innovative Partnership Agreement between Eildon Group and Hart Builders

Kevin Stewart, Minister for Local Government and Housing, has offered his support to an innovative partnership agreement between Eildon Housing Association and Hart Builders which will deliver at least 388 high quality new affordable homes across 9 sites in the Borders. During a visit to the first of these developments to get underway, at Sergeants… Continue Reading

Meet Our Property Management Team

If you are an Eildon tenant there is a good chance you will have met or spoken to a member of our Property Management Team. The team consists of Michael Patterson, Property Manager, Heather Rankine, Asset Co-ordinator, Karen Chalmers, Property Officer, Colin Cairney, Compliance Officer, Colin Playfair, Davie Forster and Robin Chisholm our three Maintenance… Continue Reading

Meet Our Care & Repair Team

Our service is provided by Eildon in partnership with Scottish Borders Council, and is open to anyone, of any tenure, over the age of 60 or those of any age with a disability. Our aim is to keep older residents safe and to help them continue to live independent and productive lives. We offer a… Continue Reading

Eildon proud of our Sub-Zero Heroes

Twelve of Eildon’s staff members are volunteering to participate in Social Bite’s mass sleep-out to raise funds to help eradicate homelessness. The event which is taking place in Princes Street Gardens, Edinburgh on Saturday 9 December is attracting in the region of 9000 participants. The pledge being made by Social Bite is: “By raising funds… Continue Reading

Universal Credit – Guidance

The Scotland Act 2016 gave the Scottish Government powers to vary how Universal Credit is paid in Scotland. People claiming Universal Credit and living in Scotland can choose to: be paid either monthly or twice monthly; and have the housing costs in their award of Universal Credit paid to themselves or to their landlord. Please… Continue Reading

Meet Our Oakwood Park and Millar House Team

Our team at Oakwood Park in Galashiels and Millar House in Melrose provide an excellent quality service for older tenants who want to live independently with additional support. Meeting our tenant’s needs is very important to us and as a team we manage this very well. We work together to ensure those tenants who need… Continue Reading

Change to our contractor as of 1 November 2017

Due to unforeseen circumstances Knight Facilities Management Ltd who have been cleaning the stairs since 1 April 2017 are to be replaced with All Cleaned Up Scotland Ltd from 1 November 2017. If you have any queries regarding this service please contact Karen Crozier, Eildon Housing’s Property Officer on 01750 724892. Continue Reading

Eildon Reports Improved Satisfaction With Service

Eildon Housing Association have published our Performance Report for 2016/17, and we are pleased to report a 6% increase in customer satisfaction levels reported on our overall service – an impressive score of 91.7% of tenants satisfied. The full report has been made available to all of our customers, either by email or a hard… Continue Reading

Meet Our Frank Scott Court & Teviot Court Team

Our team at Teviot Court and Frank Scott Court deliver a high quality service within the community of Hawick. Frank Scott Court and Teviot Court provides housing with additional support services that enable older people to live independently and enjoy a good quality of life within the community. Our sheltered housing developments offer a warm… Continue Reading

Thank you Tracey!

Tracey Alder, former Secretary of Eildon Tenants’ Organisation for 9 years, Chair for 2 years and supporter of Eildon’s customer engagement movement has decided to retire from her voluntary position after a total of 11 years. Tracey confirmed she was sad to be leaving but with a first grandchild on the way, as well as… Continue Reading

Meet Our IT Team

Our IT Support team is made up of three IT Support Officers and the IT Manager. Supporting our users is a very important part of what we do, with Support Officers dealing with around 80 reactive support issues each week. The team covers varying roles such as identifying the technology which is the most appropriate… Continue Reading

Meet Our Development Team

Our team are responsible for the construction of all the new EHA houses and flats that you see being created around the Borders. Our team is relatively small and consists of David Robinson; Development Manager, Kevin Scott; Assistant Development Manager, Fiona Rowan; Assistant Development Manager, James Renwick; Graduate Trainee Development Officer and Rob Grierson; Clerk… Continue Reading

Four-legged friends visit Riverside House

The tenants at Riverside House in Peebles were visited by some unusual and extra-special guests this week – two miniature Shetland ponies called Wilson and Eduardo from Therapy Ponies Scotland. The ponies, accompanied by their owners John and Elain Sangster, had travelled to Peebles from West Lothian. Elaine explained, “Our miniature ponies offer great therapeutic… Continue Reading

Meet Our Tenancy Sustainment Team

We offer advice and assistance around managing a successful tenancy. Our team is accessible to all our tenants across both general needs housing and sheltered and supported accommodation. We can: • Help to maximise your income by identifying where you may have a benefit entitlement, or require some budgeting advice, and helping you with this… Continue Reading

The Eildon Group – 44 and Set For Record Growth

The Eildon Group held their 44th Annual General Meeting last week, and were able to update members on the activities and progress against the record breaking growth targets. Chairman Trevor Burrows briefed the attendees of the work of the largest provider of new homes in the Borders. The Eildon Housing Association (EHA) new build programme… Continue Reading

We are a Disability Confident Employer!

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. The Disability Confident scheme has replaced the Two Ticks Positive about Disabled People scheme, an accreditation we have held since 1998. With our adoption of this new scheme we continue to broaden and deepen… Continue Reading

Check us out in SFHA’s Housing Scotland ‘Spotlight’ Magazine!

We are delighted to be the featured housing association in this month’s SFHA Housing Scotland ‘Spotlight’ Magazine. We would like to give special thanks to: Assist Design, Camerons Chartered Architects, Chiene & Tait, Contour Showers, Dalex Systems Ltd, Deltascheme, Hart Builders,  John Rae Ltd, KLM Partnership, Law at Work, Martin Aitken Associates, North Star Consulting & Research, R3, and Terry… Continue Reading

Meet Our Executive Team

Our Executive Team consists of our Chief Executive, Nile and 3 directors Alan, Director of Finance and Corporate Services, Amanda, Director of Care and Housing Services and John, Director of Property Assets. As the name suggests, the Executive Team are the senior management of Eildon Housing Association (EHA) and are responsible for overseeing all of… Continue Reading

Meet Our HR Team

Working in HR is about helping Eildon Housing Association (EHA) to create value through its people – its Human Resources! HR play a vital role in both business performance and people’s careers. HR is about making sure the right people are in the right jobs. Attracting people is an important first step and in the… Continue Reading

Eildon Housing Association proud to support Borders-wide Community Plan

Public encouraged to have their say on Borders-wide Community Plan The members of the Scottish Borders Community Planning Partnership are calling on local people to have their say on a new draft Community Plan. Community planning is the process by which councils and other public bodies work with local communities, businesses and community groups to… Continue Reading

Meet Our Housing Team

If you are a tenant or prospective tenant, then chances are you will have met or spoken to at least one member of our Housing Services team. We’re a varied bunch, providing a range of services to our customers, including letting homes, helping tenants with welfare / benefits advice, taking repairs over the phone, dealing… Continue Reading

Oakwood Park – Going for Gold!

We caught up with Oakwood Park tenants Betty Brown, Enid & Bill Johnston, Bob Brown, Jenny Pearson and Ian Heatlie (whose mum Marion lives at Oakwood Park) to hear all about their latest gardening project. Catriona Liddy, Assistant Co-ordinator at Oakwood Park, explained, “The tenants got together as early as January this year to start making… Continue Reading

Meet Our PA’s

Together we have collectively been working for EHA for 33 years and our jobs have changed significantly in that time. From taking shorthand, drafting letters, writing up notes of meetings and organising the Executive Team’s diaries. These days we are more likely to be creating reports or press releases, carrying out research and PR duties such… Continue Reading

Eildon Makes a Difference With The ‘Friends of Dovecot’

On the afternoon of Wednesday 26 July, five staff from Eildon Housing Association dropped in to Dovecot Court to give a half day’s voluntary work as part of the company’s ‘Eildon Makes a Difference’ volunteering programme. The successful voluntary scheme, which has been in existence for two years, allows staff to spend a half day… Continue Reading

Meet Our Finance Team

This week we are introducing our Finance team as part of #MeetOurTeamMonday. The Finance team are responsible for recording all of our income and expenditure transactions which is in the region of £34m per year. They work collaboratively across all departments, in a variety of ways. In a typical year they will process in the region of: 1,955 salary… Continue Reading

Meet our Corporate Services Team

Have you visited our Weaving Shed office, or given us a call, checked out our social media or spied one of our new site banners? Chances are you have been greeted by one of our Corporate Services Team or seen some of the work we do. Our team has 15 members in total who cover… Continue Reading

Eildon are recruiting a Graduate Trainee – Development Officer

The Eildon Group has built a strong reputation and risen to a position as one of Scotland’s leading Housing Associations. At the heart of our service is a deep commitment to excellence and the provision of high quality, affordable homes, care and support services for the individuals and communities we serve. We’ve achieved and sustained… Continue Reading

Fire Safety Statement

Following the recent Grenfell Tower tragedy our thoughts are with everyone who has been affected, and we are taking this opportunity to reassure our tenants and their families of our ongoing commitment to health and safety across every home we provide. While we do not own, or manage any multi-storey blocks, we do have a… Continue Reading

Frank Scott Court Tenants Welcome Hawick ‘Big 8’

On the evening Tuesday 30 May, the tenants of Frank Scott Court were delighted to receive the ‘Big 8’ as part of their Hawick Common Riding Celebrations. The night kicked off with a supper for the tenants followed by a host of entertainers including: Hawick’s official song-singer Michael Aitken who was MC for the night,… Continue Reading

Eildon’s Modernisation Programme Comes to a ‘Mitie’ End

Construction company Mitie who have been modernising Eildon’s bathrooms, kitchens and heating systems since April 2015 came to the end of their contract last week. During this time they have been making improvements to nearly 500 homes across the Borders on a contract valued at £2.75 million. In some cases, the work involved the renewal… Continue Reading

Luxurious Pampering Sessions at Riverside House

Thanks to some quick thinking by Housing Officer Lauren Upton, our tenants at Riverside House have been enjoying luxurious pampering sessions at Riverside House in Peebles, for free.    Lauren explained that three of her friends Louise, Julie and Sarah who attend Borders College studying Beauty Therapy Level 2 had put a plea out on Facebook looking for volunteers to practise on for their manicures, hand and arm massages… Continue Reading

20th Birthday Celebrations at Millar House

On Thursday 4 May, the tenants of Millar House celebrated its 20th anniversary in style. Proceedings started at 12.15pm when a light buffet lunch was served.  During the lunch, Chief Executive, Nile Istephan, gave a speech congratulating all the tenants and the staff on this great achievement and stated how lovely Millar House and its… Continue Reading

Eildon proud to be a Living Wage Employer

Eildon Housing Association became an Accredited Living Wage employer back in 2016, one of a pioneering group of employers paying the real Living Wage, and are pleased to announce that as from April, we have increased the hourly rate of pay in line with the Living Wage Foundation’s recommended new rate. The real Living Wage… Continue Reading

Wednesday 26 April 2017 Weaving Shed office closure

Our head office at The Weaving Shed in Selkirk will be closed until 12 noon tomorrow (26 April 2017) for staff training. If you have an emergency (e.g. lift breakdown, burst pipes, broken windows) please call 03000 200 217 and select option 1. Apologies for any inconvenience. Continue Reading

Look out for our new site banner

Our new Eildon banner has now been unveiled and is up at our current site in Roxburgh Street, Kelso.  It is the first of a range of banners and signs for use across our development sites. For more information regarding our future developments click here. Look out for more of our banners and signage across the… Continue Reading

Change to our contractors as of 1 April 2017

As of 1 April 2017, there will be a change to our contractors for both stair cleaning and communal window cleaning. Knight Facilities Management will now carry out our stair cleaning and Pure Clean have been awarded our communal window cleaning contract. You will notice that Knights Facilities will leave a signing file in each… Continue Reading

Connect easier with 03000 200 217

Here at Eildon we consistently try to improve our services, one way in which we have tried to do this is our 03000 200 217 number. When you dial this number you will be given 2 options, these will help connect you more efficiently. The options you will hear are: Press 1 for Repairs Choose… Continue Reading

Myra Says Goodbye

Eildon Housing Association have announced that long standing Board Member, Myra Turnbull has decided to step down from the role after nearly a quarter of a century of voluntary service to the work of Eildon. Myra has had a long and distinguished career in public service, serving as Hawick’s first lady provost from 1988 to… Continue Reading

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