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HOW RENTS ARE SET AND REVIEWED
Rents are set in accordance with our rent setting policy. Copies available on request.
This takes account of affordability, comparison with similar housing providers, and the cost of maintaining and managing our properties.
Rents are reviewed annually. You will receive one month’s notice in writing of any changes.
HOW TO PAY YOUR RENT
Rent is paid monthly in advance, although weekly payment can be arranged if you prefer.
See our website or ask your housing officer for details of different payment methods, so you can find the one that suits you best.
Service charges
Services are itemised on your
Tenancy Agreement, and on your rent statement. Eildon Housing Association is not allowed to make any profit from providing services.
The service charge may be varied annually to reflect the actual costs of providing the service. You will be given one month’s notice in writing of any change.
HOW TO GET HELP WITH PAYING YOUR RENT
Tenants on a low income may be entitled to receive Housing Benefit or Universal Credit to help pay rent.
For more information about applying for benefits, visit our website or contact your housing officer, Scottish Borders Council or your local Citizen’s Advice Bureau.
We will do our best to help you, and may be able to advise you on budgeting or benefits. However, we cannot
accept any persistent arrears. You will be expected to agree and maintain a mutually acceptable arrangement with us to clear any debt.
Not paying your rent is a serious matter, and can lead to eviction. Don’t risk being evicted when we may be able to help.
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