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Outreach Service

We provide a Housing Support service from our base at our Station Avenue project in Duns.

Registered with the Care Inspectorate, this service is available to anyone with a learning disability in their own homes in the community in the Scottish Borders, whether they are a tenant of Eildon Housing Association or not.

About our Outreach Service

We support people with learning disabilities.  Service users receive support from our dedicated, professional staff team who are registered with the SSSC and who work out of our bespoke, modern staff base in our Station Avenue project in Duns.

Our Support staff work with our service users to maximise their independence using a range of person-centred approaches to provide:

  • support to manage their tenancies
  • help with organising meaningful support plans (StoriiCare)
  • support with personal care
  • support with healthcare needs and medication
  • support to manage physical disabilities
  • support with paying bills and day to day finances
  • support to maintain community presence
  • support to maintain and develop relationships
  • support to attend appointments and meetings
  • support with holidays or to access respite
  • support to access independent and financial advocacy
  • support to manage behaviour that can challenge

Accessing the service

Currently, service users receiving support have their service commissioned by the Scottish Borders Learning Disability Service.

Our Outreach Service can also be purchased by people with learning disabilities who live on their own or with relatives or friends in the Scottish Borders.

Our Outreach Service has an hourly rate and, depending on where service users live, there may be additional costs for transportation if staff are required to travel to provide support.  Please get in touch for a personal discussion about funding options.

If you would like to speak to a member of staff at Station Avenue, please phone 01361 889138

Station Avenue Outreach Service
29-32 Station Avenue
TD11 3HW

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