Ways to pay your bill

Your rent is due in advance on the first of each month and we have a variety of ways to pay.

My Eildon quickly access your account

Managing payment with MyEildon

Your rent is due in advance on the first of each month. You can pay in a variety of ways but why not visit My Eildon, our secure online customer portal. It’s available 24/7 and is an easy and convenient way of managing your tenancy. From requesting a repair, to making a payment or simply, getting in touch with us.

Most tenants now use allpay to pay their rent, as it’s very flexible. See below for information or download our leaflet.

If you prefer to pay weekly, please contact us.

You can also request a copy of your rent statement by emailing us (housing@eildon.org.uk) or phoning 03000 200 217.

Ways to pay your rent

allpay is a card payment system which many housing associations use to help residents pay their rent.

Your allpay card has a unique number. Use it every time you pay your rent. It doesn’t hold any money, but makes sure your rent goes straight to the right account.

allpay can be used online, in person, on the phone and by text.
a trusted friend can use your card to make a payment on your behalf

allpay cards can be used at Post Offices and shops showing the Payzone and Paypoint sign.

Yes. The card has no value and can only be used to pay your housing association.

If you lose your allpay card, please contact Eildon Housing Association for a replacement.

Note: Your allpay card just contains your unique tenant information. You still need your debit or credit card or cash.

Paying your rent with allpay

24-hour allpay payment number: 0330 041 6497

Pay securely online

Download the right app for your smartphone by clicking on the relevant button to the right, or below if you are viewing on a smaller device.

Pay by text message. If it’s your first time, follow the registration instructions.

Pay by cash, debit or credit card at the Post Office, or look for the PayPoint or Payzone logo.

Other ways to pay your rent

Tell your bank to pay your rent directly from your bank account every month or week.

Download a Direct Debit form, or request a form to be sent to you by phoning 03000 200 217.

Have your credit or debit card ready, and ring us during office hours on 03000 200 217.

Pay by cash, cheque, credit or debit card at our Head Office, during office hours.

Your cheque should be made payable to Eildon Housing Association Ltd.
Write your name and address on the back of the cheque.
Post your cheque to:
Eildon Housing Association
The Weaving Shed
Ettrick Mill
Dunsdale Road

To contact us on-line, simply fill in our form below.

Alternatively, call: 03000200217