Planned maintenance and our modernisation programme

As well as developing and building our new homes we have detailed plans to ensure our existing homes are maintained to a high standard.

HIT team kitchen work
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Our Home Improvement Team

Our home improvement team have skilled trades which will help us provide a high-quality maintenance and repair service carrying out planned and reactive repairs. We own and manage 3000 quality homes, so this team will concentrate on a programme of works to replace kitchens, bathrooms and windows when required.

We occasionally get feedback expressing concerns that we are too focussed on investing in new build homes and we are not interested in upgrading our existing properties. Our strategy sets out the vital importance of doing both of these things.

Investing in new homes is funded by a significant grant from the Scottish Government which we match with money we are able to borrow to build these homes (effectively, similar to a mortgage). This work helps us ensure that we are doing our bit to meet the need for more affordable homes in our communities and to take some pressure off those seeking to access our current homes.
In addition to this, we continue to invest heavily in our approximately 3,000 existing homes. The funding for this is supported by your rents and is predominantly driven by internal resources – although we occasionally get the opportunity to bid for other funding to either try something new or do things more quickly.

It is important to understand that it is not possible to take the money that we are investing in new homes and put all of this into upgrading our existing homes more quickly.

HIT Peebles kitchen

“I am elated with my new kitchen! The guys who fitted it were absolutely brilliant too. Five star plus. What a great team. They definitely went above and beyond and at times didn’t even take a break. They worked with no mess and kept everything clean and tidy. It’s fantastic.”

Ann in Peebles recently had a replacement kitchen installed

Eildon tenants

Hit Peebles Bathroom

“They have managed to do a marvellous job. They were all so polite, clean and tidy, and they did a great job of my new bathroom. They are all very skilled tradesmen. Eildon are excellent landlords. I used to own my own flat so appreciate how much all these things cost.”

Jean from Peebles who had a new bathroom fitted

Eildon tenants

Planned maintenance includes

We have an ambitious programme this year, with the aim of delivering more home improvements than ever before through our in-house multi-trade HIT team and some through external contracts.

While it’s always difficult to say we will definitely deliver every project we aim to, this is our indicative plan for the year.  For tenants living in the developments identified for improvements in their home, we will keep in touch with you over the coming months on our timescales and arrangements.

Our investment this year aims to deliver:

Kitchens at:

Hawick, Wellington Court
Greenlaw, Duns Road & Templar Court
Morebattle, Renwick Gardens
Tweedbank, Cherry Park
Kelso, Woodside Gardens


Bathrooms at:

Galashiels, Larchbank Street
Tweedbank, Jura Drive
Jedburgh, Balfour Court
Peebles, Kingsway
Hawick, Backdamgate
Hawick, Lovel Court
Melrose, Huntlyburn Terrace


Heating Replacements at:

Earlston, Church Court – this will be subject to a funding bid

Morebattle, Renwick Gardens – this will be subject to a funding bid

Kelso, Rennie Court Phase 1

Lilliesleaf, Hislop’s Row

Stow, Craigend Road

Selkirk, East Port and Scott’s Place

Galashiels, High Tweed Mill – already started in 2023/24

Hawick, Drumlanrig Court – already started 2023/24

As a tenant you will be notified when work is planned in your area and we are ready to start surveying kitchens and measuring up bathrooms. At this stage we’ll then be able to give you clearer details of the work being carried out and of the start date.