Your Housing Contacts
As a tenant you will have a Housing Officer and Maintenance Officer as well as contractors who work in your area for stair and window cleaning and grounds maintenance.
Select your town or village from the drop down below
Housing Officer patches across the Borders
Contractors working in your area
The contractors who undertake the repairs on our behalf are shown in the map below. This includes our new inhouse repairs team who cover Galashiels and Peebles. When you report a repair it is the contractors listed opposite who will visit your home.
Window cleaning contractors
We use a variety of window cleaning contractors across the Borders. If you currently have your external, communal windows or glass in your doors cleaned, you could be visited by one of the contractors below for 2026/27.
Pure Clean, Border Window Clean, Class on Glass, Merritt Window Cleaning
Stair cleaning contractors
If you currently have your stairs cleaned you will be visited by CAS Contract Cleaning Ltd for 2026/27.
Grounds Maintenance contractors
Our Grounds Maintenance contractors for 2026/27 are:
Tivoli – Galashiels, Clovenfords, Walkerburn, Innerleithen, Cardrona, Stow, Kelso, Stichill, Morebattle, Town Yetholm, Coldstream, Gordon, Greenlaw, Duns, Reston, Ayton, Chirnside, Eyemouth, St Abbs, Cockburnspath
Timber Creations – Selkirk, Yarrowford, Ettrickbridge, Lilliesleaf, Hawick, Denholm, Bonchester Bridge, Jedburgh, Ancrum, Oxnam
Raker Landscaping – Peebles, Eddleston, West Linton, Broughton, Skirling
McQueen Gardens Colony Flats Gala
“Eildon has been amazing to me, my housing officer is always there when I need her…she is amazing, she says to call her anytime.”
Eildon tenant from 2025 Customer Satisfaction Survey