Manage my home
Supporting you to manage your home with us.
Whether you’re a tenant, resident or shared owner in an Eildon Housing Association home, we’re all part of the same community, and we appreciate your support in making our housing service as good as it can be.
Home contents insurance
Eildon does not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
Find out moreBorders Care & Repair Service
If you’re living in the Scottish Borders, over 60 or have a disability, and need help with general handyperson jobs or adaptations in your home. Find our more about our Borders Care & Repair service.
Find out moreManaging your home
Your rent includes a contribution towards the cost of repair and maintenance at your home.
Depending on the kind of work involved, Eildon Housing is responsible for some jobs, and you are responsible for others. Find out more.
Wherever possible we provide car parking for you as a resident and your visitors at our developments. These are communal or allocated spaces to specific properties. In some areas there are garages to rent, and a few properties have garages attached. Find out more.
Shared ownership means you own a share in your house and we own the remainder. Find out more.
Walkabouts – we’ve been in your area
Your Housing and Maintenance Officers have been out and about doing their regular checks of all our developments across the Borders. Thanks to those of you who came and spoke to us and raised any concerns you had. Your Housing Officer will let you know shortly of any planned actions in your area.
Remember if you have registered with My Eildon, our customer portal, you can log any issues 24/7 and get updates online.
Annual Tenant update – April 2024
(full of information which is specific to your area from planned maintenance to updates on modernisation.)
These updates are emailed out to everyone we have an email address for. For those that have requested information from us by post they would have been sent out.
Please let us know if you have changed your email address so we can keep your details up to date and you don’t miss out.