Your rent and service charges
Rents for our properties are set using the Eildon Housing Association Rent Policy. A rent policy is a legal requirement for all registered housing associations.
We are a non-profit organisation We have to charge a basic rent to cover our costs. These include:
- One-off repairs and maintenance
- Regular maintenance
- Provision for covering future major repairs and modernisation
- Loan charges
- Housing administration
Our Rent Policy takes account of our business requirements, good value for tenants and rents charged by similar landlords.
Rent and service charge information
In December 2025, Eildon’s Board decided that we should consult tenants on an increase in rent of 4.8% from 1 April 2026. This is your chance to share your views on our proposed increase.
You will have received a letter about the proposed rent increase and there is a survey link included in that letter so you can give your feedback. Let us know what you think before Friday 16 January 2026, and you could win one of two £100 shopping vouchers.
Thank you in for taking the time to read through the proposal and supporting information we sent you – and remember, having your say in the rent consultation is just one of the ways to get involved in decision making with us through our customer engagement options.
Please contact us if you have any concerns or would like advice from our tenancy sustainment team
We set a basic rent each year for our most common house type which is a single person flat with a separate bedroom.
Rents are reviewed in April each year, in line with our Rent Policy.
We use this as a basis, then apply a formula to take account of size of property, flat or house, number of bedrooms, and other elements. This gives the basic rent for each property.
GENERAL TENANCIES
If you’re a general tenant, you will have a single rent charge which includes service charges for:
- common grounds maintenance
- cleaning of communal areas
- electrical supplies in common areas