Your rent and service charges

Rents for our properties are set using the Eildon Housing Association Rent Policy. A rent policy is a legal requirement for all registered housing associations.

We are a non-profit organisation We have to charge a basic rent to cover our costs. These include:

  • One-off repairs and maintenance
  • Regular maintenance
  • Provision for covering future major repairs and modernisation
  • Loan charges
  • Housing administration

Our Rent Policy takes account of our business requirements, good value for tenants and rents charged by similar landlords.

Rent and service charge information

Thank you to everyone who took part in our annual Rent Consultation which took place between December 2025 – January 2026. Your feedback is really important to us, and taking part helps us meet our responsibilities as a housing association in Scotland. It is also important in supporting our Board to decide on annual rent increases.

Read more about the feedback we received as part of this consultation.

Please contact us if you have any concerns or would like advice from our tenancy sustainment team

We set a basic rent each year for our most common house type which is a single person flat with a separate bedroom.

Rents are reviewed in April each year, in line with our Rent Policy.

We use this as a basis, then apply a formula to take account of size of property, flat or house, number of bedrooms, and other elements. This gives the basic rent for each property.

GENERAL TENANCIES

If you’re a general tenant, you will have a single rent charge which includes service charges for:

  • common grounds maintenance
  • cleaning of communal areas
  • electrical supplies in common areas