Here at Eildon Housing Association (EHA) we encourage our customers to have their say on the way their services are delivered.
As we continue to increase the number of homes and services we provide, it is more important than ever that we make sure that our customers are at the centre of everything we do.
We are preparing for the launch of our new Customer Engagement Strategy later this summer but, in the meantime, we have increased the range of options available for people to have their say.
These are the different ways to get involved, ranked in order of the level of commitment we think each would require from customers:
Eildon Customer Panel
Scrutiny Sub-groups of the Customer Panel
Local Residents Groups / Registered Tenants Organisations
Estate Management Walkabouts
Customer Opinion Group
Sheltered Housing Let’s Talk Sessions
Become a Member of the Association
Customer Satisfaction Surveys
EHA Connect Newsletters
If you have any other suggestions that would increase the number of customers getting involved or would like to discuss any of the options above, please contact Ally Ramage on 01750 724 076 or email at firstname.lastname@example.org