Category Archives:

Eildon Welcomes Three New Board Members at AGM

Eildon topped another great year by welcoming three excellent new Board Members on to its Board of Management. For the first time in the organisation’s history, its 47th AGM was held virtually. Chairman, Dave Alexander, highlighted the key achievements for 2019-20 including: the significant expansion of Eildon’s new build programme in spite of the current… Continue Reading

Working Together for a Better Borders

Working Together for a Better Borders The four registered social landlords operating in the Scottish Borders (also known as the Borders Housing Network)  got together to support #ScottishHousingDay and have produced this short animated video.   The Borders Housing Network is a unique partnership : Berwickshire Housing Association, Eildon Housing Association, Scottish Borders Housing Association and… Continue Reading

The value of affordable housing – Mr and Mrs Harvey, St. Boswells

This year we’re talking about the value of social housing. We all know a safe, secure, warm, good quality, affordable home is vital to wellbeing. The current COVID pandemic has more than ever made it clear how important social housing is. Gemma & Steven Harvey and their family are one of the first families to… Continue Reading

Summer Connect 2020 now available

Our latest edition of Connect is now available through the following link: Summer Connect Due to the continuing lockdown situation, we have produced a digital edition of our Summer Connect Newsletter to make sure you have all the information you need online rather than our usual postal version. Thankfully we are starting to see some… Continue Reading

Essential System Upgrade

Please note that we will be carrying out essential maintenance on our computer system all day on Friday 7 August. This means we won’t be able to take payments or process any repairs that are not an emergency. You can still email us at or get in touch through our website here: If you… Continue Reading

Community Garden at Mill Court, Stow

Housing Officer Susan Turner has shared some great photos of the new community Garden at Mill Court, Stow. She explained, ‘A wee while back Eildon donated £1000 towards this project to transform what was an overgrown piece of land opposite Mill Court in Stow into a community garden.’ ‘Thanks to the hard work and dedication… Continue Reading

Myra Turnbull MBE, 1931-2020

Eildon Housing Association are sad to learn of the passing of Myra Turnbull MBE. Myra served with distinction on the Board of the Association for nearly a quarter of century. This volunteering effort underlined her commitment to public service to her community, for which she was awarded the MBE in 1996. Myra was a passionate… Continue Reading

Dovecot Wild Flower Garden

A great big thanks to the Peebles Gutterbluids Society for all their hard work tidying up the lovely wild garden area next to Dovecot Court – including the installation of two new benches. Eildon was delighted to donate £100 to the Gutterbluids Society in appreciation of this work and the volunteering they do around the… Continue Reading

The Boys are Back!

Our Home Improvement Team (HIT squad) boys are back. As from Monday 13 July they will be on site upgrading bathrooms at Tulley Court, Galashiels. They will be working safely observing all Scottish Government Covid-19 guidance as per the attached checklist. Keep an eye on our website and social media for any future updates. Continue Reading

Your feedback matters to us

Throughout July, Research Resource who are external researchers, will be randomly phoning round a small percentage of our tenants. Research Resource have been appointed this year and replace BMG our previous external researchers. The questions they will be asking are to help understand how you feel about us and our services and if we have… Continue Reading

COVID-19 Latest Updates

To find latest updates on COVID-19 please see below: Your feedback matters to us Eildon Service Update COVID-19 – June 2020 Letter from Minister for Local Government Housing and Planning 7 July 2020 – open letter to tenants to provide information and advice following the publication in May of Scotland’s Route Map for moving out… Continue Reading

Communal stair cleaning restarting Monday 15 June

As restrictions are slowing being lifted, we are now pleased to be able to start our communal stair cleaning across all our properties from Monday 15 June.  Our contractors will be carrying out the work whilst following the current self-distancing guidelines. You can view when they will be coming to your stair here. On the… Continue Reading

EU Settlement Scheme

Do you need help with the EU Settlement Scheme? The Citizens Rights Project will be delivering live sessions through their Facebook page (Citizens Rights Project – Scotland) to help you: 13th May, 17:30 – 19:00 in Polish:  19th May, 17:30 – 19:00 in Romanian: 26th May, 17:30 – 19:00 in Greek:  2nd June, 17:30 – 19:00… Continue Reading

Community Food Distribution Hub open now in Galashiels

As part of the wider community efforts to support people who may be struggling at this time, Eildon Housing Association and Scottish Borders Council have linked up with the homelessness charity Cyrenians (who act as the FareShare franchise for Central and South East Scotland) to collectively help get more much needed food down to the Foodbanks/FareShare partners in the Scottish Borders. The new distribution… Continue Reading


SERVICES What is happening with stair cleaning? At this time our routine stair cleaning service has been suspended pending further guidance from the government on essential work during the corona virus lockdown. However, the contractor will respond to our requests to address specific issues that are reported within stairs as they arise. The intention is… Continue Reading

Important Gas Safety Checks Information During COVID-19

  One of our key priorities is to make sure your home is safe and we have a statutory obligation to service any gas appliances on an annual basis, where it is safe to do so. We will continue to work with our specialist contractors Dalex to make sure any gas services which are due… Continue Reading

Universal Credit phone calls from the Department of Work and Pensions

If you are contacted by the Department for Work and Pensions (DWP) the number may appear as an 0800 number, ‘private’ or ‘number withheld’. DWP are working around the clock to cope with the unprecedented volume of new applications for Universal Credit. You should maintain contact with them via your online journal and if they do need to… Continue Reading

Spring Connect 2020 now available

Our latest edition of Connect is now available through the following link: Spring Connect 2020 This edition of Connect was largely completed prior to the Covid-19 issues escalating to the current position. We have taken the decision to issue a shortened Connect this time and to only publish this through social media and our website.… Continue Reading

COVID-19 Update – Emergency Repairs

In line with Government guidance on reducing social contact from Tuesday 24 March 2020, we will be operating an emergency repairs service only. All non-emergency repairs will be dealt with when the Government advises us that it is safe to do so. The list of emergency repairs is below and follows key emergencies outlined in… Continue Reading

Finalist in the Scottish Home Awards 2020

We’ve just heard we’ve been shortlisted as a finalist in the Scottish Home Awards 2020 in the following categories: Housing Association of the year Affordable Housing Development of the Year (Small, Social Rent) – Station Court, Peebles We are really pleased and can’t wait to hear the outcome in June when the winners are announced. Continue Reading

Eildon update on COVID-19

Please see attached our latest information leaflet as of 13 March 2020 in relation to COVID-19. We keep an eye out for further updates. Information Leaflet – COVID-19 Continue Reading

Cheaper fuel bills for Eildon tenants

Our newly finished homes at Springfield Place in St Boswells are that well insulated due to their Passivhaus design, they will generally need 90% less energy for heating and hot water than standard buildings. This is excellent news for new tenants moving in. More people are set to benefit from the savings as well, as… Continue Reading

Another step closer to affordable green homes in the Borders

Similar House –  Passivhaus development at Springfield Terrace, St Boswells Fantastic news this week as we are another step closer to delivering more green homes in the Borders. The first of three Passivhaus homes at Springfield Place in St Boswells will complete in March and a further ten-home development at Westruther has secured planning. This… Continue Reading

Winter 2019/20 Newsletter now available

Look out for the latest edition of the Connect newsletter coming your way either by email, through your door or by clicking this link – Winter Connect 2019/20. We have lots of exciting news to report including the introduction of our new Home Improvement Team who will be replacing kitchens, bathrooms and heating systems in… Continue Reading

Borders College and Eildon HA commit to future joint working partnership

Two of the Borders’ leading organisations Borders College and Eildon Housing Association recognise they share a similar objective in that they are working for the greater good of the Borders’ population and communities. Both organisations appreciate there is a benefit of working in partnership due to their   many areas of shared interest such as: Workforce… Continue Reading

A Life-Changing Move

We met up with Faye who with her husband Brian and family recently moved into one of our new fully wheelchair accessible bungalows at Somerville Way, Jedburgh. Faye explained that moving into this new home has been a godsend for the whole family as one of her sons, Kerr, has special and complex needs. Faye… Continue Reading

New Year, New Homes for Peebles

We are delighted to have obtained planning permission for revised proposals for Tweedbridge Court in Peebles. These plans have been developed with comments and feedback from the local community, and the final design of 22 new homes provides much needed high quality affordable housing for the Borders. We will be looking at more sustainable building… Continue Reading

Have your say on our rent increase proposal for 2020/21

Eildon is hard at work pulling together its budget for the financial year 2020/21 and we need to hear our customers’ views on our rent increase proposal before we can make a decision. If you’re an Eildon customer, please take a few minutes to read the below information and then fill out the survey. If… Continue Reading

Eildon staff lend a helping hand at Radio Borders Mission Christmas

Eildon staff member Ainsley Casson was delighted to represent her colleagues this morning by handing over gifts collected by Eildon staff to Dizzy White of Radio Borders Mission Christmas. 12 staff members recently gave a helping hand with this amazing campaign, by donating a half day each volunteering at the Tweedbank depot as part of… Continue Reading

Extra Care housing given the green light in Kelso

We have moved another step further forward this week in delivering our plans to build 750 much needed new homes across the Scottish Borders. Following the green light from planners, the former Kelso High School site will be converted into 34 Extra Care flats with expected completion for Summer 2022. Nile Istephan, Eildon’s Chief Executive… Continue Reading

Borders Care & Repair receives funding boost from Borders Caring Services

The Borders Care and Repair service are delighted to announce the introduction of its falls prevention and dementia awareness services. The delivery of these new services has been made possible by the award of a grant from Borders Caring Services of £92,000. This funding boost has meant the original team has now increased with the… Continue Reading

Autumn Newsletter now available

Look out for the latest edition of the Connect newsletter coming your way either by email, through your door or by clicking this link – Autumn Connect 2019. You will see we have lots of exciting news to report including the introduction of our new HIT squad and saying farewell to two of Eildon’s longest… Continue Reading

Tenant Satisfaction Survey 2019

You may be aware that earlier this year we commissioned BMG Research Ltd to carry out satisfaction surveys on our behalf. Each year, we survey a third of our customers to make sure that we can pick up on any issues and make improvements as quickly as possible, and we encourage all customers who are… Continue Reading

Eildon shortlisted for three Business Excellence Awards

We are delighted to hear today that we have been shortlisted for three categories at the Scottish Borders Chamber of Commerce’s prestigious Business Excellence Awards. The categories are: • Social Enterprise of the Year Award • Supporting Young Workforce Award • SME of the Year Good luck to all of the other finalists. Continue Reading

New design plans submitted for Tweedbridge Court in Peebles

Eildon Housing has submitted new plans this week for the redevelopment of Tweedbridge Court in Peebles. The redesign proposes 22 new homes with a mix of flats and houses, providing the much-needed high quality affordable housing that is so desperately needed in the Borders. The fresh new modular design addresses the concerns previously raised by… Continue Reading

Appeal decision unlocks major investment in new homes for Galashiels

Eildon Housing Association are delighted that, following appeal, the reporter appointed by the Scottish Government has granted planning permission for the development of a major affordable housing site at Coopersknowe in Galashiels. This means that Eildon Housing Association, working with Hart Builders, will now take forward exciting plans for the creation of 69 new high… Continue Reading

Eildon says farewell and thanks to two longest serving board members

Eildon Housing Association Ltd celebrated and paid tribute to two of its longest serving board members and former Chairmen prior to the AGM held on 4 September. Bill Wilkie MBE joined Eildon Housing Association back in its infancy in 1978. Bill was appointed as Vice Chair in 1980 and went on to become Chairman and… Continue Reading

Eildon Celebrates Spruce Up at Teviot Court

We celebrated the completion of a ‘spruce up’ project at Teviot Court in Hawick by opening our doors to all tenants, friends and relatives to show off the new changes which have recently taken place.  The new décor now includes bright colour-coded dementia friendly signage throughout the building. Eildon’s Chief Executive Nile Istephan said “Teviot… Continue Reading

Flying the green flag at Eildon

You may have noticed Eildon’s brand-new fleet of electric vehicles dotting around the Borders with their eye-catching new livery. The Nissan LEAF car and Nissan E-NV200 are the latest additions to Eildon’s fleet in the Housing Association’s bid to promote greater energy efficiency and carbon reductions. John Duncan, Director of Property Assets at Eildon commented,… Continue Reading

Eildon Strikes Double ‘Gold’ with Investors in People Accreditations

We are celebrating the impressive achievement of reaching the Gold standard through the internationally recognised Investors in People framework. We were assessed as having reached the Gold level for both the overall framework and also as an ‘Investors in Young People‘ organisation. Commenting on the award, Eildon’s Chief Executive, Nile Istephan, said: “We are extremely… Continue Reading

Affordable Green Homes in the Borders

Warmer, cheaper, more affordable homes is something we all want, and this could be a reality as Eildon Housing look at future house building and its impact on the environment. They are investing millions of pounds as part of their strategy to make sure everyone has access to somewhere they can call home. The need… Continue Reading

Now Recruiting

Are you customer focussed with a can do attitude? We are looking for suitably qualified trades people to create a Home Improvement Team to provide a high quality, efficient and effective component replacement service (new kitchens, bathrooms and windows) to meet the needs and expectations of our tenants. This is an exciting time to join… Continue Reading

Future Plans for Tweedbridge Court

We are disappointed that the Scottish Government has dismissed our current plans, on appeal, for the development of affordable homes at Tweedbridge Court in Peebles. Despite the overall conclusion of the appointed reporter, it is clear from the decision notice that the provision of affordable homes at this location is supported and a number of… Continue Reading

Eildon secures £40m funding boost for major build programme

Eildon Housing Association has secured a £40 million private placement deal with major investors the Pension Insurance Corporation (PIC). This attractive long-term investment will enable us to continue to invest in a major programme of high-quality affordable homes to meet the housing needs of communities across the Scottish Borders, delivering 750 new homes by 2021.… Continue Reading

Summer Newsletter now out!

Click the link to view the newsletter: Summer Newsletter 2019 What a fantastic past couple of months we have had with lots of exciting developments to report. Have a look at our newly launched 5 Year Strategy on page 3. Learn about our new development in Selkirk which was the recipient of a national award on… Continue Reading

National competition win for Galashiels Primary Schools

Considerate constructors, Hart Builders are delighted the hard work of seven primary schools in the Borders has been recognised with their well-deserved win in the national Ivor Goodsite Hoarding competition. The colourful artwork that surrounds Eildon Housing Association’s development site at Huddersfield street, was one of the winners of the 2019 Ivor Goodsite Hoarding Competition.… Continue Reading

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