Energy Campaign – Are you worried about heating your home this winter?

Environmental charity Changeworks has published advice on what to do if your gas or electricity supplier goes bust. This is in response to increased concerns and questions from residents and tenants on energy suppliers getting into difficulty due to rising gas prices. Changeworks advice sheet, Help if your gas or electricity supplier goes bust, sets… Continue Reading

We’ve been shortlisted for the Scotland Housing Awards 2021

Great news – we have made it to the shortlist for an award at the Chartered Institute of Housing, Scotland Housing Awards 2021.   Our Passivhaus development at Springfield Terrace, St Boswells has been shortlisted for the category: ‘Excellence in health and wellbeing’. The winners will be announced at the awards ceremony at the Double Tree by Hilton,… Continue Reading

Community Covid-19 Testing Updates October 2021

Stakeholder Information: Covid-19 Testing Update: October 2021 Where will the Community Testing Programme be over the next few weeks? The community testing programme alternates between local fire stations* and over the next few weeks will be available from 10:30am – 3pm in: Peebles 4 October Galashiels* (Volunteer Hall) 5 October Lauder 6 October Hawick 8… Continue Reading

Selkirk Community Shed

Connected to our Communities – Selkirk Community Shed Eildon recently donated the large white display shelves that used to sit in reception at the Weaving Shed to the local Selkirk Community Shed. The shelves now take pride of place at the Selkirk Community Shed and are being used to showcase some of the fantastic work… Continue Reading

Today is Scottish Housing Day 2021

Today is Scottish Housing Day 2021 and we’re tackling Climate Emergency head on. Our Chief Executive, Nile Istephan, will be speaking to Councillor Mark Rowley throughout the day in our short soundbites. Have a listen to what they had to say on this important topic by viewing the links below. #climateemergency #scottishhousingday #scottishborderscouncil Video 1… Continue Reading

Gas Safety Week: Fighting for a Gas Safe Nation

Helping communities stay gas safe Eildon is proud to be supporting Gas Safety Week 2021, taking place 13th – 19th September. Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is coordinated by Gas Safe Register, the official list… Continue Reading

‘Living Wage’ action plan launched

We’re really pleased to have joined an alliance of other prominent local Living Wage employers in the Eildon area of the Scottish Borders to launch an action plan setting out how we will work together on “Making Eildon a Living Wage Place’.   The Living Wage accreditation will ensure workers employed through third party contracts will benefit from the real Living Wage, which is independently calculated each year to reflect… Continue Reading

Eildon hosts 48th AGM and holds SGM

Eildon held its 48th Annual General Meeting on 1 September 2021 at the end of a tumultuous year. The AGM was preceded by a Special General Meeting held to allow the adoption of new Rules for the Association, including the ability to hold future AGM meetings virtually if required. Chairman, Dave Alexander, highlighted some of… Continue Reading


We are delighted to be able to offer a personalised service for tenants living at Dovecot Court, Peebles.  We will be taking over from the current provider SB Cares (Scottish Borders Council) on 1 September 2021 and will deliver care at home and housing support services in addition to their current role as landlord. Our… Continue Reading

Eildon donates excess office furniture to Hawick Men’s Shed

Having an office refit and modernisation meant that we were left with some excess office furniture which we decided to make available, for free, to local voluntary organisations. Nile Istephan, Eildon’s Chief Executive said, “We thought having an office refurb would be a good opportunity to donate our excess furniture to local charities and voluntary… Continue Reading

Covid-19 Testing Update w/c 9, 16 & 23 Aug 2021

The following information has been provided by NHS Borders Where will the Community Testing Programme be over the next few weeks? The community testing programme alternates between local fire stations* and over the next few weeks will be available from 10:30am – 3pm in: Coldstream 9 & 10 Aug Lauder 9 & 10 Aug Eyemouth… Continue Reading

Eildon nominated for prestigious National Award

Eildon Housing Association has been announced as a finalist at the prestigious Scottish Home Awards 2021 for the Social Housing Developer of the Year category. The Borders charity was declared a finalist after the judging panel assessed more than 130 entries in 18 categories received from 70 organisations from across Scotland. Nile Istephan, Chief Executive of Eildon… Continue Reading

Your feedback matters

Every year we survey our customers to make sure we continue to deliver high quality tenancy and estate management services, and excellent customer care. This year we plan to introduce a new care survey which will be issued to all our tenants and service users who receive local care and support services from us. This… Continue Reading

Customer Advisor Team Training – Wednesday 7 July

For information, our staff are on training today, but will be back to normal hours tomorrow Thursday 8 July 2021. We apologise for any inconvenience this may cause you. If you have an emergency, please call 03000 200 217 and press 1, to go direct to Hanover who are handling all our emergency calls. Continue Reading

Local Lettings Plan in Newcastleton

  We have, in conjunction with Newcastleton’s Community Council, developed a new local lettings initiative which gives priority to people who can demonstrate a local connection with the village. This new local lettings initiative gives ‘Platinum Priority’ to applicants: who already live in Newcastleton and who wish to move to alternative accommodation in the village, and to applicants who have a specific need to move… Continue Reading

***** 5 Star Recognition for Eildon

The Eildon Group has received the prestigious recognition of being awarded 5 Stars through the European Foundation for Quality Management (EFQM) recognised for Excellence (R4E) framework. R4E is an international recognition scheme for organisations that demonstrate high levels of performance against the nine criteria of the EFQM Excellence Model. Eildon’s Chief Executive, Nile Istephan, commented,… Continue Reading

Introducing Eildon’s New Director of Business Support

The Eildon Group has announced the appointment of Lynn Mirley as its new Director of Business Support. Lynn, who is from the Borders, was formerly Finance Director at National Trust for Scotland and brings with her a wealth of experience in the public, private and third sectors including social care, having held a variety of… Continue Reading

Building works begin at historic site of former High School in Kelso

We are delighted to announce that building works are underway working with local contractor M&J Ballantyne, to create more much-needed affordable housing on the historic site of the former High School in Kelso. This development will consist of 36 new homes for extra care. Architect Aitken Turnbull’s sympathetic design includes retaining the art deco facade… Continue Reading

Eildon calls on political parties to support investment in social housing sector

Ahead of next month’s Scottish Parliament election, Eildon Housing Association is calling on Scotland’s political parties to support investment in the social housing sector in order to kickstart the country’s recovery from the coronavirus pandemic. Eildon Housing Association, based in the Scottish Borders, is making this call in support of the Scottish Federation of Housing Associations’ (SFHA) election campaign, Housing Changes Lives. The SFHA is the national representative body for Scotland’s housing… Continue Reading

Inside Housing Development Awards 2021

Fantastic news just in from the Inside Housing Development Awards 2021. We’ve been shortlisted as a finalist for two awards. One is for our development at Springfield Place in the ‘Best healthy homes development (rural and suburban)’. The other is for ‘Best Partnership’ with Hart Builders now known as Cruden Homes East. Details of the… Continue Reading

Eildon secures site for much-needed homes at Buckholm Corner, Galashiels

Eildon are delighted to be working with Buckholm Ltd. to deliver high quality affordable homes on a designated housing site which has lain vacant for a significant number of years. They will be a welcome addition to Galashiels. Affordable homes for the people in the Borders continue to be a critical need, particularly at this… Continue Reading

New App Helps Tackle Money Worries

NHS Borders have launched a new Money Worries App which is a great source of information and advice for anyone experiencing financial difficulties. The app can be downloaded by searching for NHS Borders Money Worries App on either the Apple App store or Google Playstore or directly at: Android: Apple: Continue Reading

Housing to 2040 Route Map

The Housing to 2040 Route Map has been published today after extensive consultation, and is Scotland’s first long-term national housing strategy. It sets a vision for what housing should look like and how it will be provided to the people of Scotland, regardless of where you live and what point in your life you are… Continue Reading

Utilita ‘Community Fund’ Powers Borders Community Food Hub

Eildon Group is delighted to hear that it has been successful in its application for funds from the ‘Community Fund’ from Utilita – a leading smart Pay as You Go Energy provider – to support ongoing work at its Borders Community Food Hub. At the start of the pandemic in 2020, the Eildon Group with… Continue Reading

Winter Connect 2020 / 2021 now available

Our latest edition of Connect is now available through the following link: Winter Connect 2020 / 2021 We hope this information is useful to you and keeps you updated on our services. There are lots of links in this edition for help and support if you need it and our contact information to speak us… Continue Reading

Eildon receives double funds from the Peeblesshire Charitable Trust

Eildon was delighted to hear that they had been successful in securing two lots of funding from the Peeblesshire Charitable Trust – worth £1500 each. The funds will give extra support to tenants living at two local developments:  Riverside House and Dovecot Court. Teresa Dunlop, Co-ordinator at Riverside House confirmed they had made an application… Continue Reading

Borders Community Food Hub shortlisted for National Award

When the COVID-19 pandemic took hold back in April 2020, Eildon Housing Association got together with the homelessness charity Cyrenians (who are the Fareshare partner for Central and South East Scotland) with support from Scottish Borders Council to collectively distribute much needed food supplies to foodbanks and community groups in the Scottish Borders.     Our Chief Executive Nile Istephan explained, ‘Working… Continue Reading

Donald Macdonald OBE, 1928-2021

We are very sad to learn that former Eildon Board Member, Donald Macdonald OBE has passed away peacefully at his home in Melrose.  Donald was a board member with Eildon Housing Association from 1988 – 2001.  Donald is remembered for his services to social work.  He was instrumental in introducing sheltered housing to the Scottish Borders at a time when this was a progressive and innovative… Continue Reading

Seasons Greetings from all at Eildon

This year has been a difficult one for everyone. To end it with a bit of Christmas cheer we have two hampers up for grabs. To be in with a chance of winning, please email: and let us know what is placed under the Christmas tree. You’ll find the answer in the video below.… Continue Reading

More quality new homes for the Scottish Borders

Eildon Housing Association and Hart Builders are really pleased that work has now started on site at Coopersknowe in Galashiels. The new development will create 69 high quality affordable new homes for people in the Borders who desperately need them. There will be a mixture of bungalows, 2/3 bedroom homes/maisonettes and flats catering for a wide cross section of our community. As… Continue Reading

Autumn Connect 2020 now available

Our latest edition of Connect is now available through the following link: Autumn Connect What a year it’s been. Keeping connected with friends and family has been so important and we have a fantastic opportunity for you to get free devices and data if you’re eligible. Don’t miss out as there are 100 devices up… Continue Reading

Connecting Scotland – 100 Free Devices with Free Data to give away

We have just heard that we have been awarded a fantastic 100 FREE devices – 50 iPads and 50 Chromebooks – linked to our application to the Scottish Government’s Connecting Scotland initiative.  We are now looking for Eildon families who qualify. Find out if you are eligible by filling in the online form or call… Continue Reading

Tribute to Drew Tulley

It is with great sadness that Eildon Housing Association has learnt of the death of Drew Tulley. Drew, in his role at the Scottish Borders Council, was instrumental in the creation of Eildon Housing Association and the subsequent inward investment that brought into the area. While never actually on the Board of the Association, Drew… Continue Reading

Introducing Eildon’s New Director of Property Assets

The Eildon Group has announced the appointment of Neil Wilson-Prior as its new Director of Property Assets. Neil, who was formerly Better Neighbourhoods Programme Manager at Tower Hamlets Homes in London has made the move north to the Scottish Borders along with his family, to take up this exciting new post. He brings with him… Continue Reading

Double Finalist in the Scottish Home Awards Home 2020

We are delighted to be ‘virtually’ shortlisted for the prestigious 2020 Scottish Home Awards which this year, parting from tradition, is going to be held remotely. The two categories we are up for are: Housing Association of the Year Affordable Housing Development of the Year (Small, Social Rent) – Station Court, Peebles We were all… Continue Reading

Allocations Policy Consultation Report

We have revised our Allocation Policy following extensive consultation with our customers and other stakeholders. We’ve made a number of significant changes to the policy, mainly to meet legislative and regulatory requirements, but also to improve our service. These changes include: A new Platinum Priority Group for applicants in greatest housing need – these applicants… Continue Reading

Do you fancy winning £100 or £50 of High Street vouchers?

During October, Research Resource – who are external researchers – will be randomly phoning a percentage of our tenants for your opinion on our services. This is your chance to have your say. Your feedback really will help us by identifying what you think we do well and where we could do better. We also… Continue Reading

Eildon Welcomes Three New Board Members at AGM

Eildon topped another great year by welcoming three excellent new Board Members on to its Board of Management. For the first time in the organisation’s history, its 47th AGM was held virtually. Chairman, Dave Alexander, highlighted the key achievements for 2019-20 including: the significant expansion of Eildon’s new build programme in spite of the current… Continue Reading

Working Together for a Better Borders

Working Together for a Better Borders The four registered social landlords operating in the Scottish Borders (also known as the Borders Housing Network)  got together to support #ScottishHousingDay and have produced this short animated video.   The Borders Housing Network is a unique partnership : Berwickshire Housing Association, Eildon Housing Association, Scottish Borders Housing Association and… Continue Reading

The value of affordable housing – Mr and Mrs Harvey, St. Boswells

This year we’re talking about the value of social housing. We all know a safe, secure, warm, good quality, affordable home is vital to wellbeing. The current COVID pandemic has more than ever made it clear how important social housing is. Gemma & Steven Harvey and their family are one of the first families to… Continue Reading

Summer Connect 2020 now available

Our latest edition of Connect is now available through the following link: Summer Connect Due to the continuing lockdown situation, we have produced a digital edition of our Summer Connect Newsletter to make sure you have all the information you need online rather than our usual postal version. Thankfully we are starting to see some… Continue Reading

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